Making a complaint

You can contact a HOST100 representative by email at complaints@host100.co.uk, by telephone on 0845 303 8690 or by fax on 01252 810700.

If you would prefer to submit your complaint by letter, or if you are unhappy with the response you have received to a previous complaint, please address your letter to:

Divisional Manager
182-184 Fleet Road
Fleet
Hants
GU51 4BS

What happens next?

1. On receipt of your complaint, it will be acknowledged within 2 working days.
2. Your complaint will be thoroughly investigated, and we will respond to you within 10 working days.
3. If your complaint requires longer investigation, we will notify you of this within 10 working days.
4. We will record your complaint to allow us to monitor the complaints we receive, and improve the service that we provide.